ServiceM8 vs Fergus: which suits your trade business? (October 2026)
Sole traders (free plan) through to busy crews, priced by job volume rather than per user.
Trade crews of about 1-20 (per Fergus); Enterprise for 10+ staff.
Side by side
| ServiceM8 | Fergus | |
|---|---|---|
| Starting price | Free plan · from A$29 per month (50 jobs) (inc GST) | from A$53 per month (standard) (GST not confirmed) |
| Plans (A$) | Free: A$0 per month (1 user, 30 jobs) Starter: A$29 per month (50 jobs) Growing: A$79 per month (150 jobs) Premium: A$149 per month (500 jobs) Premium Plus: A$349 per month (1500+ jobs) | Essentials: A$53 per month (standard) Professional: A$77 per month (standard) Timesheet users: A$26 per month Enterprise (10+): On request custom |
| GST | inc GST (stated on page: 'Prices are in AUD and include GST') | Not confirmed |
| Free plan | Yes | No |
| AU support | Yes | Yes |
| Integrations | Xero, MYOB, QuickBooks | Xero, MYOB |
| Best for | Sole traders (free plan) through to busy crews, priced by job volume rather than per user. | Trade crews of about 1-20 (per Fergus); Enterprise for 10+ staff. |
| Checked | 2026-10-16 | 2026-10-16 |
Strengths and weaknesses
ServiceM8
Strengths
- Free plan for 1 user and 30 jobs/month
- Unlimited users on paid plans
- Prices shown inc GST
- AU phone number listed
Weaknesses
- Price climbs with the number of jobs per month
- SMS and card-payment fees are extra (paid plans 1.69% + 30c per card payment)
Fergus
Strengths
- 14-day trial with no credit card
- No lock-in, monthly billing
- Free 1-hour onboarding
- Phone support on Professional
Weaknesses
- Extra timesheet users from A$26/month
- Contractor users A$4/user/day
- Card payments 1.95% + A$0.30
Checked the HTML: $53/$77 are in <del> (struck-through) tags and $5.30/$7.70 are a promotional price (90% off), NOT GST. The page doesn't say whether prices are inc or ex GST, so this stays null. The promo duration isn't stated.
FAQ
Is ServiceM8 free?
Yes, there's a free plan for 1 user and 30 jobs a month.
Does ServiceM8 charge per user?
No. Paid plans include unlimited users and are priced by jobs per month.
How much is Fergus?
Essentials from A$53/month and Professional from A$77/month standard (a promo price is currently shown). GST treatment isn't stated.
Is there a free trial?
Yes, 14 days with no credit card.
Some links may be affiliate links; always labelled. Disclosure. Prices checked: 2026-10-16 / 2026-10-16.